Agents

Sentinel Ops

Escalation and risk response

✦

Monitors conversations for policy triggers and routes supervisor-approved actions with complete event trail visibility.

Tenant Guard

Isolation and compliance watch

✦

Provides a tenant health view with isolated policy posture checkpoints and configurable compliance-ready summaries.

Revenue Lens

Usage and token economics

✦

Tracks cost signals and projected token consumption to help define agent-level pricing controls before billing rollout.

Compliance Scout

Policy audit snapshots

✦

Generates review packets from conversation logs, role permissions, and configurable policy templates.

Workflow Pilot

Supervisor-controlled automation

✦

Automates recurring runbooks while enforcing assignment boundaries set by admins across tenants and teams.

Knowledge Forge

Document intelligence

✦

Indexes uploaded files for retrieval-ready context and supports configurable file limits for phase-two RAG rollout.

Voice Desk

Customer interaction copilot

✦

Delivers context-preserving conversational responses and can hand off to assigned supervisors when needed.

Risk Radar

Operational anomaly tracking

✦

Flags unusual usage patterns across agent sessions and preps review timelines for admins and supervisors.

Contract Sage

Policy and terms helper

✦

Provides policy-grounded contract guidance while preserving tenant-level confidentiality and access boundaries.

Intake Navigator

Form and workflow intake

✦

Organizes incoming requests, applies role-aware triage, and queues action plans for assigned teams.

Support Anchor

Persistent service memory

✦

Maintains high-quality context across sessions and prepares schema-safe checkpoint writes for backend enablement.